399d Privacy Policy
How your personal information is collected, used, and kept secure — this policy explains everything clearly.
Introduction & Applicability
This privacy policy applies to all services, websites, and applications of the 399d platform. When you register, log in, or use any service on 399d, you voluntarily share certain information with us. We collect and use that information solely to provide you with a safe, reliable, and convenient experience.
This policy applies to users in Bangladesh and has been written so that every user can understand it with ease. Protecting your information is one of our highest priorities.
Information We Collect
Information You Provide Directly
When you create an account or contact us, the following information is collected:
- Full name
- Email address
- Mobile number
- Date of birth (for age verification)
- Payment method details (bKash, Nagad, Rocket, or bank account)
- Identity verification documents (where applicable)
Automatically Collected Information
When you use the 399d website or app, certain information is collected automatically through technical means:
- IP address and device type
- Browser and operating system details
- Login time and session duration
- Page visit history
- Gaming activity and transaction history
- Cookie and similar tracking technology data
Purpose of Using Information
399d uses your information only for the following purposes:
Creating, verifying, and keeping your account secure.
Completing deposits, withdrawals, and bonus-related activities.
Resolving your questions and issues promptly.
Preventing fraud and unauthorized access.
Enhancing the user experience further.
Monitoring your gaming habits to keep you safe.
Data Storage & Protection
SSL Encryption & Cybersecurity
Industry-standard SSL encryption technology is used to keep your information secure on the 399d platform. All data exchanged between your browser and our servers is fully encrypted, so no third party can read or alter it.
Our server infrastructure is monitored continuously, and any unusual activity is identified immediately. Passwords are always stored in hashed form — they are never kept in plain text under any circumstances.
Payment Information Security
Transaction details made through bKash, Nagad, Rocket, or bank transfer are stored with the highest level of security. Complete payment information is never sold to third parties.
Sharing Information with Third Parties
399d never sells your personal information or transfers it to third parties for advertising purposes. However, information may be shared in the following limited circumstances:
- Service provider partners: Necessary information may be shared with trusted service providers for limited purposes such as payment processing, technical support, or identity verification. These partners are bound by strict confidentiality agreements.
- Legal obligations: If we are required to provide information under a court order, investigation, or other legal process, only the relevant information will be supplied.
- Fraud prevention: Relevant information may be shared with the appropriate authorities to identify or prevent fraudulent activity.
Cookies & Tracking Technology
Cookies are small text files stored in your browser that help the website recognise you and remember your preferences. 399d uses the following types of cookies:
Necessary for maintaining login sessions and ensuring security. These cannot be disabled.
Used to remember your preferences, language, and other settings.
Used to monitor site usage and improve service quality.
You can control or disable cookies from your browser settings. However, disabling essential cookies may cause some services to not function properly.
Your Data Rights
Every registered user of 399d has the following rights regarding their personal information:
You can request to know what information we hold about you.
You can request correction of any inaccurate or incomplete information.
You can ask for your information to be deleted, provided there are no legal obligations preventing this.
You can object to your information being used for specific purposes.
You can request a copy of your information in an easily readable format.
In certain circumstances, you can ask for the use of your information to be temporarily paused.
Protection of Minors
The 399d platform is for users aged 21 and above only. We do not knowingly collect any information from minors. Age is verified at the time of account registration.
If we become aware that a minor's information is present in our system, it will be deleted immediately and the associated account will be closed. If you believe a minor is using our platform, please contact us.
Policy Changes & Updates
399d reserves the right to update its privacy policy as needed. Any significant changes will be communicated on this page. For important changes, a notification may be sent to the registered email address.
If you continue to use the service after any changes, it will be assumed that you have accepted the updated policy. We therefore recommend reviewing this policy from time to time.
Contact Us
Have questions about privacy?
Our support team is available 24/7 to help in both Bengali and English. Feel free to ask any questions about your information, your rights, or this policy.
Chat with us live